Posted: 22nd April 2013 by Admin in Business
Tags: bpo 24 hour services, virtual assistant
At BPO 24 hour services we see on a daily basis the lack of opportunities in the Philippines yet often its touted as the opposite in the media.
We are not hear to argue with the powers at be though but simply to find a solution to the problem that in many cases are purely based on greed and profit. The drive for nursing is one yet why is it I find more than 50% of my agents have nursing degrees when its very likely they will never use them?
They would have been better off becoming Microsoft Certified in something as it has a global usage and more importantly something they can do remotely. But also something that beats the local market rates, the issue though is that people do need to get trained as a Virtual Assistant and not simply “be one”. Ok most people can do things like research websites for someone but what about preparing someone’s presentation for a meeting? What about doing the company website and keeping it up to date. These are things that a virtual assistant needs to be able to do and something we are trying to get people to learn.
But when you look around the Philippines who is training people in these skills and others like it? There is the springing up of SEO and Social Networking professionals but are these eventually going to be a fad? Social Networking may continue to evolve at the same time is that going to be its downfall? That people simply lose interest and move onto other things. SEO is a constant battle for rankings on the web but if more and more resources need to be piled in to maintain a ranking at what point does it become too expensive to bother with?
For me its all about being flexible and as a virtual assistant that is constantly developing existing skills and adding new ones. The morning may be spent doing the SEO but in the afternoon processing emails, web chat, calling and receiving calls as well as many other routine tasks. Alongside learning how to develop the business and looking for things that add more hours to the virtual assistant but improve efficiency and productivity for the company.
In Minglanilla there is very little opportunity for work and I think the virtual assistant roles are probably one of the biggest ways to escape poverty without even leaving home. Getting a jump start on the ladder of progress with international salaries on the doorstep. Only problem right now is making sure people are capable of doing it and are committed to improving their English language.
We had done a late shift at the call centre and decided to drop into Jollibee for breakfast. Nothing unusual in that but just have to time it well so that we don’t arrive just as mass at the church has finished.
It was while sipping on my early morning coffee talking with April we seen one of the staff getting into costume. First thought was its a bit early for doing some PR. But the second thought is I bet its warm in there.
What I hadn’t expected though was that once he had got dressed and headed out into the street that I would hear the sound of a siren and a fire engine reappear with him on the roof. Although have to admit fire safety is something that should be taken more seriously here.
Just over the road from where this photo was taken (literally the direction the fire engine is facing) there was the market fire that had at least 12 engines coming to put it out. Vendors who take up space in the walkways made it difficult to access the fire but also their brittle crates make great fire wood. Especially when that are adjoined to each other allowing the fire to easily spread.
Has it changed there after the fire? Of course not. Will it ever? I doubt it anytime in the next 10 years or at least until the next fire happens.
But a bit of PR for Jollibee and a bright red fire truck in the town brighten up the day with something you don’t normally see. So can’t complain at least they are trying!
Because in reality its mentality of people that needs to change, there is often a cat and mouse affair that does on with many things in the Philippines which are just common sense that are ignored. Be it blocking up the road with illegal bikes (was thinking of that off the top of my head then noticed the photo! Full row of bikes blocking the road. At peak times they are on both sides and are illegal passenger vehicles), tapping into electricity illegally which can cause fires and put others at risk.
The list is very extensive and it all comes down to “beating the system” is culturally acceptable by too many people. The market vendor boxes etc. that shouldn’t be where they are are another example of danger that has already been proven what can happen but still get ignored.
Our telemarketing opportunities have been increasing steadily to the point we are now ready to recruit more telemarketers!
You will need to be time served and experienced in telemarketing, primarily for the U.S. Market but we are expanding currently into Australia and the UK as well.
What we can offer if you deliver high sales is a salary that will reflect a higher income based on performance. We are well aware that locally companies are paying around P12,000 – P16,000
But if you can perform and hit targets on a regular basis our expectations is that you can be earning P25,000+.
So if your a committed sales marketer and capable of hitting targets on a regular basis please apply! We have around 10 vacancies currently open at the moment, but based on performance of those people who fill them and as such we continue to gain happy clients. The expectation is that we could be hiring 10 or more people per month with experience.
We are based in Minglanilla and currently a small call centre but with that we treat people “like people” and not cattle! We want you to be earning well and living well and that’s our commitment to you. In return you hit the targets and bring home the sales we can offer a good regular income. Send your Resume to Recruitment:@BPO24hour.com
Author :- Matt Wilkie from BPO24hour.com an outsourcing and telesales company based in Cebu,Philippines.
We are currently hiring up to 12 Trainee Call Center agents in Minglanilla. We primarily desire people willing to learn and with a good grasp of the English language. An important thing to point out is you “don’t” need a college degree!
Why you don’t need a college degree is quite simply most degrees are irrelevant to this type of work! We can train you to use the computer software and can train your language skills for the job. This is far more important than coming from a college.
So if your looking for a challenging role with which rewards its employees then please apply to recruitment@BPO24hour.com. We offer competitive pay and the ability to develop into a skilled call center agent as well as other opportunities.
The work is based in a small home based call center in Minglanilla which also allows people to work nearer home rather than getting a ride to the city. The skills you will develop with us will no doubt improve your chances to move onto other call center work later although we are hoping you will stay with us long-term.
The work involves working nights from around midnight to 9am depending on contract and will be calling the United States, United Kingdom, Australia and other English speaking nations.
We offer a competitive starting salary although hoping you will become a full-time skilled agent in a short period of time and will find yourself earning around P12,000 per month after training. Once developed to new business manager you can expect to be earning P20,000 monthly plus bonus’s.
The home in Lipata,Minglanilla,Cebu,Philippines is currently available for rent from today. This is one of two units available. They are located inside a gated block of around 5 houses with parking for motorbikes and cars available.
There is a good sized sitting room / Kitchen area. Home is good for a couple with children. Located around 5 minutes ride from the main road in Lipata and walking distance to La Playa resort for easy access to a swimming pool.
The bedrooms are the same size as each other and no space has yet been made for air conditioning. Advise contacting the landlord to discuss air conditioning before moving in.
The wardrobe is located on the main staircase to allow maximising of bedroom space. Both bedrooms have doors onto the balcony area.
The bathroom/toilet is fairly basic. Would advise discussing fitting of electric shower (that you will remove if owned by yourself or request landlord to install).
Generally you can get an electric shower between P6,000 and P8,000 so would be worth the personal investment to improve the bathroom facilities.
If interested drop us an email.